The Municipal Corporation of Delhi (MCD) is undertaking a comprehensive overhaul of the city’s public toilet infrastructure, with a keen focus on improving cleanliness and accessibility. Currently, MCD boasts 409 CTCs, 905 PTs, and 1,621 urinals across its jurisdiction, maintained collaboratively by the sanitation department and NGOs. Recognizing the importance of modern facilities, MCD has adopted a Build-Operate-Transfer (BOT) model to enhance coverage and add efficient management capabilities. With 65 operational BOT toilets and 26 more in the pipeline, this initiative marks a significant stride in public sanitation efforts. Last year alone, 10 BOT units were completed and made accessible to the public.
In its commitment to improve existing infrastructure, MCD has allocated Rs. 18 Crore for repairs and enhancements across 12 city zones. This investment reflects a multi-faceted approach, merging infrastructure development with strategic maintenance practices.
Several initiatives have been rolled out to bolster the monitoring and upkeep of public toilets. Regular inspections ensure that maintenance is timely and effective, with necessary equipment distributed from the MCD store as needed. A daily cleaning roster has been established to maintain consistent hygiene standards, ensuring these facilities remain in optimal condition.
User feedback plays a crucial role in this model, facilitated through a QR code-based system that promotes accountability and transparency in maintenance processes. Furthermore, MCD has fostered collaborations with NGOs and community organizations, integrating public engagement in service delivery and fostering a sense of community ownership and responsibility.
Through these efforts, the Municipal Corporation of Delhi aims to provide clean, safe, and accessible public toilets, thereby elevating the quality of life for Delhi’s residents and visitors alike. MCD’s commitment to improved public sanitation reflects its dedication to urban development and public welfare.
